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Moving Company Checklist: Compare Estimates, Inventory and Red Flags

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Cardboard moving boxes in a home; illustrative image for moving-company estimate guidance.
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A moving quote is more useful when it describes the same move you actually plan to make. A low number with missing inventory, unclear fees, or blank fields is not a meaningful comparison.

Build one inventory before requesting quotes

List furniture, boxes, large appliances, stairs, elevators, long carries, storage needs, and any special items. Give each mover the same information. The FTC advises getting written estimates from several movers and reviewing whether every estimate lists your property before comparing them.

Compare the terms, not only the total

  • Is the estimate written and complete?
  • Does it identify pickup and delivery dates or windows?
  • What services, materials, and access conditions are included?
  • What happens if inventory, distance, or access differs?
  • Who is responsible for loss or damage, and what coverage is offered?

Watch for pressure and blank paperwork

Do not sign documents with blank spaces for prices, dates, signatures, or other important terms. Treat demands for cash or a large deposit before the move as a reason to pause and verify the company. For interstate moves, the FTC says to confirm DOT registration.

Keep a move-day record

Save the written estimate, inventory, company contact details, payment record, and photos of valuable or pre-existing damage. If an issue occurs, those records let you state exactly what was promised and what changed.

Use the right complaint path

For an in-state move, contact the relevant state enforcement or consumer-protection agency. For an interstate move, DOT is the appropriate reporting route; suspected scams can also be reported to the FTC.

Source: Federal Trade Commission guidance on hiring a moving company. This is general consumer information, not legal advice or an endorsement of any mover.

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